INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is OnlineFloralHome.shop?

OnlineFloralHome.shop is an online jewelry store offering high-quality and beautifully designed jewelry pieces.

What types of jewelry are available?

Our collection includes rings, necklaces, bracelets, earrings, and other fashion jewelry.

Can I customize my jewelry?

Yes, we offer custom jewelry designing services. You can personalize your jewelry according to your preferences.

Do you offer Cash on Delivery (COD)?

Yes, we provide Cash on Delivery (COD) options for select locations. You can check the available payment methods during checkout.

How long does delivery take?

Orders are usually delivered within 5-7 business days, depending on your location and product availability.

Can I track my order?

Yes, once your order is shipped, we will send you a tracking link via email or SMS.

What if I don’t like the product? Can I return it?

Yes, we have an easy return and exchange policy. Please visit our Return Policy page for detailed information.

Is my payment secure on your website?

Yes, our website is SSL-secured, and we use trusted payment gateways to ensure a safe shopping experience.

How can I contact customer support?

You can reach our customer support team through:
📧 Email: customer@onlinefloralhome.shop
📞 Phone: (228) 209-0682

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS